Tired of having to register your computer to get wireless internet? Tired of waiting for help with technology? Not anymore! In an effort to revitalize its operational focus, technology services has implemented two exciting new initiatives.
First, access to the College's wireless network no longer requires registration through the IT office. Just look for "LMC"ï¿½ on your wireless device and you're ready to go.
Second, all technology support requests will now be tracked through a portal on the Lees-McRae website. With three simple steps, you can submit a request and receive confirmation within 10 minutes. All requests go immediately to Suzette Fronk, vice president of finance and business affairs, Mike Hughett, network/systems administrator, and Tom Burne, technical support specialist.
To visit the technology portal, visit the Lees-McRae website, scroll to the bottom of the homepage and click "Technology Services"ï¿½ under the Helpful Links section. Select "Please click here to visit our helpdesk site,"ï¿½ then select "Open New Ticket."ï¿½ Fill out the necessary information and you're done!
For more information on technology services at Lees-McRae, please visit www.lmc.edu.
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