Appointments and Services
Many students experience some form of anxiety when making or attending their first counseling appointment. We hope this section will give you some idea of what to expect during your first visit.
- Step One: Make an appointment by contacting Counseling Services. You can do so by phone (828-898-3841) or by email (firstname.lastname@example.org). We will reply as soon as possible.
- Step Two: At the time of your scheduled appointment, expect to talk with your intake counselor for one hour. During this first hour, we will discuss your current concerns, gather some information about your history, and decide together on a plan of action for you. Depending on your presenting concerns, this plan may include individual or group counseling, or a referral to resources on or off-campus; keep in mind that all you may need is that first appointment to map out a plan for yourself.
If you are a student who is receiving services from the Counseling Center, you can count on the Center's staff abiding by professional ethics standards and state and federal laws that protect your confidentiality. Thus, all of the information you share about yourself at the Center - including the fact that you have even come to the Center - will be kept confidential. Without your written permission, NO personal or identifying information about you will be released to ANYONE outside of the Counseling Center, including LMC staff or faculty, friends and family members.
Exceptions to confidentiality may apply in the following situations:
- If your counselor believes that you or someone else is in danger of harming yourself or others, your counselor is legally obligated to inform proper authorities in order to prevent harm from occurring; in such cases your counselor may also decide that it is in your best interest to contact your family and LMC officials.
- If you provide information indicating that a minor or an elderly individual is being abused, your counselor is legally required to notify proper authorities.
- In rare cases a court may order your counselor to disclose information about you.
- If you are under 18 years old, your parents or legal guardian will have to grant Counseling Services permission to work with you. Your parents or legal guardian may also have access to your clinical record until you are 18.
Work one-on-one with a personal counselor to discuss your concerns and facilitate your personal growth. You and your counselor will work together to define and discuss issues that interfere with your personal satisfaction.
One of the many advantages to group counseling is the means to explore issues in our relationships with others. Group therapy offers individuals to explore their relationship patterns and dynamics in a safe and confidential environment. Groups also offer the chance to experience genuine relationships with others; what one learns about themselves in the group can then be transferred to their life outside the group.
Consultation and Referral
If you are concerned about a student and would like more information on how to help or refer them to Counseling, we offer Consultation services to friends, parents, partners, faculty and staff. At times, certain mental health concerns may be best served by an entity outside of our Counseling Center. We can help you negotiate and seek out these services, which may include but are not limited to psychiatry and medication, eating disorder clinics, nutritionists, or other professionals in community or private practice.
Outreach and Programming
Counseling Services and Peer Educators are prepared to present on mental health issues to classrooms and groups. Topics could include stress management, healthy relationships, healthy eating habits, sexual assault awareness, drug and alcohol use, among many others.
Crisis and Emergency Services
Counselors are available in times of crisis and can be reached during regular Counseling Center hours by dialing campus extension 8841, or by dialing 911.
For after hours crisis management, please contact Campus Security and extension 8756, a member of the Residence Life Staff, or New River Behavioral at 828-733-5889. In the event of an emergency, a student can be taken directly to the nearest hospital.