Counseling - Emergency Information
Counseling Contact Details
Counseling Center Staff are available to provide crisis intervention in emergency situations.
Director of Counseling - Janice Hall
Office: 828-898-3841
Counseling Interns
Office: 828-898-3155
Health Services - Carl Griewisch
828-898-8862
Campus Security
828-898-8756
An emergency can occur anytime and may require immediate action. The following are examples of emergency situations:
- Suicidal gesture, stated intention, or attempt to commit suicide
- Behavior posing an imminent threat to the student or others
- Demonstrated inability to care for oneself or being markedly out of touch with reality
Any reference to suicide should be taken very seriously, and a referral to the Counseling Center is vital; the Director of Counseling should also be contacted immediately. If the reference includes mention of a suicide plan, immediate response is especially critical.
How to Respond to an Emergency:
- If possible, offer a quiet place for the individual to talk.
- Listen to the person, while maintaining a straightforward, considerate, and helpful attitude.
- Do not leave the individual alone, unless you feel concerned for your own safety.
- Secure help as soon as possible.
Whom to Call in an Emergency
When faced with a mental health emergency during business hours, please contact the Counseling Center directly at 828-898-8841.
After business hours call Campus Security at ext. 8756, a member of the Residence Life Staff, or New River Behavioral Health Crisis Line at 828-733-5889.
If you are concerned about imminent danger to the student or others, contact the Campus Security Office and ask them to send an officer right away.
Also, do not hesitate to call 911. Be prepared to give any contact as much information as necessary.