Lees-McRae College: Academics


	PROSPECTIVE STUDENTS / CURRENT STUDENTS / FACULTY & STAFF / ALUMNI & FRIENDS

FAQ's: Frequently Asked Questions

Transcript Questions

Q: How long does it take to get a transcript?

A: Transcript requests received by mail or fax are filled within 24-48 working hours of receipt. Requests made in our office (Office of Academic Affairs, Chaffee Building) can usually be processed while you wait..

Q: What does the term “sealed envelope” mean?

A: For security reasons, some schools, agencies, or organizations require transcripts to be placed in envelopes that have been sealed and stamped with the College Registrar’s name across the back flap. Lees-McRae transcripts are placed in sealed envelopes at the student’s request.

Q: I ordered a transcript but discovered I had a financial hold. Once I clear up my hold, how long will it be before my transcript is released?

A: Once the Office of Academic Affairs receives notification from the Business Office, transcripts can usually be released immediately.

Q: Why is it necessary to include my address and phone number on the transcript request form if I am picking up my transcript rather than having it mailed?

A: In the event that a question arises during the processing of your transcript request, it is important for us to have up-to-date information to use to contact you. Including this information on your request can prevent unnecessary delays in the processing of your transcript.

Q: Can I place an order for, or pick up a transcript for someone else?

A: Because transcripts are confidential documents, only the person to whom they belong can request them. However, students can submit a signed request and indicate in the request that their transcript(s) may be picked up by a designated third party.

Questions of interest to Alumni

Q: I have misplaced or damaged my diploma. How can I obtain another copy?

A: You will need to contact the Office of Registration and Records in writing. In your request, you will need to include your name as you would like it to appear on the new diploma, your year of graduation, and degree received. There is a $25.00 charge for this service.

Requests should be submitted to:

Office of Registration and Records

Lees-McRae College

P.O. Box 128

Banner Elk, NC 28604

Q: I have moved and/or changed my name. Who should I notify at Lees-McRae?

A: Once you have graduated, your name and address on your student record remain the same. However, the Alumni Office would like to have your new information.

Click this link to notify the Alumni office of your new information.

MISCELLANEOUS QUESTIONS

Q: Where do I turn in student loan deferment forms?

A: The Office of Registration and Records, Academic Affairs, Chaffee Administration Building.

Q: How can I check on the status of my deferment form(s)?

A: Paper deferment forms normally take 7-10 working days to be received and processed by the lender. If you submitted your deferment more than 10 days ago and your lender indicates they have not received it, call the Office of Registration and Records at 828-898-8738.

Q: What if I need to contact my student loan lender or service, but I do not know their name or number?

A: You can obtain this information at the Student Loan Locator Service.

Q: I took courses at another university over the summer; how do I have these courses added to my Lees-McRae academic record?

A: Have an official transcript sent from the other institution to the Office of Registration and Records, Lees-McRae College.