E-Services and Information Technology @ Lees-McRae College. Dream, Dare, Achieve. 360 Degree Experience

WebAdvisor Help

To access the WebAdvisor help page: http://www.lmc.edu/web/eservices/New/WebAdvisor_Help.htm.

Student Helpdesk

The Technology Services Helpdesk is managed by the Academic Computing Department.

Student Technology Assistants manage the day-to-day operations of the Helpdesk, by helping students with their many and varied computer problems. Employees can contact the Full time staff for support issues. They are listed below with the scope of each person's responsibility.

  • Students can submit a work-order online: www.helpdesk.lmc.edu

  • The phone extension for student technology support is: 8812

Employee Support

For basic troubleshooting, e-mail problems, profile, logon, username and password issues, software problems:

  • Mike Hughett
    Director of Information Technology, Network Administrator
    HughettM@lmc.edu
    Phone: 1-828-898-8830

  • Teddy Hughes
    Systems Administrator
    hughest@lmc.edu
    Phone: 1-828-898-3522
     

For administration, budget, planning, infrastructure, Website, SharePoint Designer, or other web-related questions:

  • Sergei Isaenko
    Director of Academic Computing, College Webmaster
    Isaenkos@lmc.edu
    Phone: 1-828-898-8720
     

Employee Training

Workshops and other training opportunities are provided by the Teaching and Learning Center (TLC). The Director of Teaching and Learning, and the Director of Instructional Technology plan and implement a wide array of training opportunities for both faculty and staff.

  • Amanda McAndrew
    Coordinator of Instructional Technology
    McAndrewA@lmc.edu
    Phone: 1-828-898-8838

Please visit the Teaching and Learning website for more details:
http://www.lmc.edu/sites/Academics/TLC

 

 

 


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