State Authorization

A State Authorization Reciprocity Agreement (SARA) is an agreement among its member states, districts and U.S. territories that establishes comparable national standards for interstate offering of postsecondary distance-education courses and programs. It is intended to make it easier for students to take online courses offered by postsecondary institutions in a state other than the one where they reside. (Courtesy of NC-SARA)

Lees-McRae College has been approved to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA).

Lees-McRae College is not authorized or has chosen not to seek authorization in: California, Puerto Rico, Commonwealth of the Northern Mariana Islands, Federated States of Micronesia, Republic of the Marshall Islands, Republic of Palau, Guam and America Samoa.

Student Grievance Procedures

Pursuant to the United States Department of Education’s Program Integrity Rule, Lees-McRae College, and all other colleges or universities that receive Title IV monies, is required to provide all prospective and current students with contact information of the state agency or agencies that handle complaints against postsecondary education institutions.

Institutional Complaints

Students are encouraged to submit concerns following the institutional complaint process.

Institutional Complaint Procedure
Institutional Complaint Form

All complaints should be submitted by hard copy of the form to Vice President for Academic Affairs Pam Vesely.

Direct questions to:

Pam Vesely, EdD
Phone: 828.898.8962
Mail: Lees-McRae College, PO Box 128, Banner Elk, NC 28604-0128

SARA North Carolina Complaints

Students may also submit complaints to SARA North Carolina (SARA NC), a program of the North Carolina State Education Assistance Authority, to:

Terrence R. Scarborough, M.P.A.
Director of SARA North Carolina
North Carolina State Education Assistance Authority
c/o SARA North Carolina
PO Box 41349
Raleigh, NC 27629

For more information, visit the SARA NC website.

SARA NC Complaint Procedure
SARA NC Complaint Form

NC-DOJ Complaints

Students may also file a complaint with the Consumer Protection Division of the North Carolina Department of Justice (DOJ). Submit complaints to:

Consumer Protection Division
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001

North Carolina residents: 877.566.7226
Other state residents: 919.716.6000
En Español: 919.716.0058

NC Department of Justice Complaint Process
NC Department of Justice Complaint Form

SACSCOC Complaints

Lees-McRae College is regionally accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). With complaints, contact SACSCOC at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404.679.4500.

View the SACSCOC website
SACSCOC student complaint policy and procedures

NC-SARA Complaints

Per the National Council for State Authorization Reciprocity Agreements (NC-SARA) guidelines, students not residing in North Carolina may also submit complaints to their appropriate state agency. 

NC-SARA State Portal Entity Contacts
Student Complaint Information by State and Agency

Professional Licensure

General Disclosures of Programs by State

With licensure-related questions, please contact the following program coordinators:

*This program is no longer accepting new students.