Student Accounts Policy

Payments for tuition and fees are due at registration and must be received by the published financial clearance deadline, prior to the start of each semester.

You are considered financially cleared and officially registered if you have:

  • Paid in full (amount due is $0)
  • Pending Financial Aid (as shown on your student account) in excess of the amount due on your student account
  • Successfully enrolled in a Payment Plan Contract with Higher Education Services (HES), and the first payment made to HES

Failure to pay by the stated deadline will result in you being:

  • Deregistered from your classes by the Registrar’s Office
  • Ineligible to attend class or receive grades
  • Ineligible to receive an official student transcript
     

Financial Clearance Deadlines

  • Fall Term: First Friday in August
  • Spring Term: First Friday in January
  • Summer Term: First day of classes for each session

For classes that do not begin at the beginning of the semester, the financial clearance deadline is the first day the class meets.

Changes are made to registration or housing status after the semester due date and these changes result in a balance due, payment is due at the time the change occurs.

Charges incurred after the completion of the semester (residence hall damage fee, unreturned books, parking fines, etc.) are due by the financial clearance deadline of the next semester.
 

Payment Methods

The College makes use of paperless billing for student accounts. Billing and account information is available via WebAdvisor.

Pay Online >>

Secure online payments can be made by e-Check, MasterCard, Visa, Discover, or American Express through WebAdvisor. A 2.7% convenience fee applies to payments made using MasterCard, Visa, Discover, or American Express. There is no fee applied to payments made by e-Check/ACH.

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    How to check your student account balance with WebAdvisor

    1. Go to www.lmc.edu
    2. Click the tool icon in the top right corner of the page (to right of donate button)
    3. Click “WebAdvisor” in the drop-down list
    4. Click Log In tab in the upper right of the WebAdvisor page
    5. Enter your User ID and password and click Submit (username must be lowercase)
      NOTE: Do NOT include “@lmc.edu” in the username
    6. Click Students (in dark blue)
    7. Click Account Summary by Term (found under Financial Information)
    8. You can now view your total and term balances
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    How to make a payment with WebAdvisor

    1. Go to www.lmc.edu
    2. Click the tool icon in the top right corner of the page (to right of donate button)
    3. Click “WebAdvisor” in the drop-down list
    4. Click Log In tab in the upper right of the WebAdvisor page
    5. Enter your User ID and password and click Submit (username must be lowercase)
      NOTE: Do NOT include “@lmc.edu” in the username
    6. Click Students (in dark blue)
    7. Click Make a Payment (found under Financial Information)
    8. Click Pay on My Account
    9. Enter the Payment Amount
    10. Click the down arrow next to Payment Type and select the appropriate form of payment
    11. You can now pay your student account balance
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    How to add direct deposit information in WebAdvisor

    1. Go to www.lmc.edu
    2. Click the tool icon in the top right corner of the page (to right of donate button)
    3. Click “WebAdvisor” in the drop-down list
    4. Click Log In tab in the upper right of the WebAdvisor page
    5. Enter your User ID and password and click Submit (username must be lowercase)
      NOTE: Do NOT include “@lmc.edu” in the username
    6. Click Students (in dark blue)
    7. Click Bank Information (on left)
    8. Enter bank information for the account that you would like to use for receiving any student account refunds

By Mail

Payments by check or money order can be mailed to:

Lees-McRae College
Attn: Student Accounts

PO Box 128
Banner Elk, NC 28604

In Person

Tuition and fee payments can be made in person using cash, check, or money order at the Student Accounts Office, located in Business Affairs.

Hours of operation are Monday–Friday from 8 a.m.–2 p.m. and 3–5 p.m.

Payment Plan

For convenience, students and families can pay their semester expenses on a monthly basis as an alternative to traditional lump sum payments. This service is provided through Higher Education Services, Inc. (HES). 

Learn more and enroll

Payments mailed are not considered received until posted to your account. Please see our Check Acceptance Policy to ensure proper credit to your account. To protect your financial security, we cannot accept credit card payments by mail.
 
 

Refund Policies

Enrollment in the College constitutes a contract binding the students for the stated charges for the semester. A refund policy has been adopted to partially reimburse students for unexpected withdrawals and also permit the College to maintain its contractual commitments to faculty and supporting services. Students receiving Federal (Title IV) financial assistance will have refunds processed according to federal regulations governing student aid programs.

Tuition Refund Policy

  • A 100% tuition refund shall be made if the student officially withdraws prior to the published start date of the class.
  • An 80% tuition refund shall be made if the student withdraws on or before the last day to add/drop classes.
  • A 50% tuition refund shall be made if the student withdraws on or before the published last day to withdraw for a refund.
  • No tuition refund shall be made if the student withdraws from a class after the published last day to withdraw for a refund.

Room and meal fees are refunded according to the tuition refund policy.

Technology, student activity, heath services, safety initiatives, flat-rate textbook fees, and some student specific fees, are not refundable unless the student officially withdraws prior to the start date of his/her classes, a student’s class is canceled, or the College determines an institutional error has occurred.

Important Refund Dates for Spring 2019 Semester

Main Campus Classes:

Full Semester Courses
  • Last day to withdraw for a 80% refund: Friday, January 18
  • Last day to withdraw for a 50% refund: Tuesday, February 5

First 8-Week Session Courses
  • Last day to withdraw for a 80% refund: Tuesday, January 15
  • Last day to withdraw for a 50% refund: Wednesday, January 23

Second 8-Week Session Courses
  • Last day to withdraw for a 80% refund: Tuesday, March 19
  • Last day to withdraw for a 50% refund: Wednesday, March 27

Distance Learning Classes:

First 8-Week Session
  • Last day to withdraw for a 80% refund: Wednesday, January 16
  • Last day to withdraw for a 50% refund: Thursday, January 24

Second 8-Week Session
  • Last day to withdraw for a 80% refund: Tuesday, March 12
  • Last day to withdraw for a 50% refund: Thursday, March 21
     

Credit Balance Refund Policy

Refunds of Student Account credit balances will be issued using electronic funds transfer. All new and returning students shall provide and maintain bank account information using WebAdvisor for direct deposit of any student account credit balance. 

If the student chooses to receive a refund via paper check and the check has to be reissued, for any reason, the student will be responsible for a $35 stop payment fee. This stop payment fee will be deducted from the reissued check.
 

Collection Policy

Students are responsible for any and all amounts due on their student account. Failure to pay any balance in full may result in:

  • You will not be able to register for classes
  • You will not receive grades or official transcripts
  • Your account may be turned over to a collection agency where your credit may be adversely affected

Account balances must be paid in full within 90 days of the payment due date to avoid collection procedures.

Any account over ninety (90) days past due may be turned over to a collection agency where your credit may be adversely affected. Once your account has been submitted to a collection agency, you must remit payment to them directly.

Payment plans and/or other payment arrangements are not available to past due accounts.
 

Check Acceptance Policy

We gladly accept personal checks for payment when presented with a current valid state-issued photo ID.

We can only accept checks with a preprinted name and address from a United States-based financial institution. No starter/counter checks or checks with an expiration date (credit card account checks) are accepted.

When paying by check or money order by mail, include the student's name and student ID number on the check to ensure proper credit.
 

Return Check Policy

If a check is returned by your financial institution for any reason, a $35 charge will be added to your student account. Lees-McRae College will not accept a check from anyone who has previously presented two or more checks that were returned for any reason.
  

Questions?
 
Please contact studentaccounts@lmc.edu or 828.898.8759 during normal business hours (8 a.m. until 5 p.m., Monday through Friday).